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Custom Designs are available on all our products. Call us for more information.

Company Policies

Ordering

Orders can be phoned in at 281-444-4504 8:00 am to 5:00 pm Central Standard Time, Monday through Friday.  Orders can be faxed to 281-444-8919.  Online ordering is available once you have been set up with a wholesale account to include a User Name and Password.  Contact our office to assist you in creating this account.  We have the best turnaround time in the industry.  Consequently, if you place an order and it has gone into production, this order cannot be cancelled.

Special Orders

  • Ties:  Beginning in 2008, there will be a $50 setup charge for any new striped or logo design tie.  We are now being charged this fee by our vendor overseas and unfortunately, we cannot absorb this cost.  Please be as specific as possible when designating the colors you need when placing an order.  You will be provided with a sample before production of the order, and if there are further changes made,there will be an additional $50 charge for any changes.  Please keep in mind when ordering a new striped or logo tie that this project requires a minimum of 6 to 8 weeks to complete.  We have worked diligently at maintaining our “no minimum order” policy, but we are being levied by our vendor and must change our policy. Consequently, beginning in 2008 there will now be a minimum 24 piece requirement on each order.

  • Accessories:  On any custom print or lettering, please fax or email your specifications. 

 

Payment

All invoices are emailed unless you request otherwise. 

All new accounts are on prepayment – i.e., credit card or COD until an ordering history has been established. 

Accounts can be given Net 30 terms with an approved credit application at the discretion of the owner.  Beginning in 2008, there will be a 2% finance charge applied to all invoices that are overdue by more than 10 working days.